Vice President, Operations, UPMC Harrisburg

UPMC health care system is actively recruiting for a Vice President of Operations for UPMC Harrisburg, a 422-bed, full-service acute care hospital and flagship facility of the UPMC Central PA market and hub for the local network.  With over 4,000 FTEs, the hospital features world-class cardiology care, the region’s premier kidney transplant center, a state-of-the-art labor and delivery area with a Level III NICU, advanced pediatric care, and leading-edge care to include neurosciences, women’s care, and comprehensive stroke care.

UPMC Harrisburg has achieved its fourth consecutive Magnet® designation from the ANCC Magnet Recognition Program® in 2021.  The UPMC Central PA Region has earned Joint Commission certification in six areas including Advanced Heart Failure, Advanced Inpatient Diabetes, Advanced Stroke (PCC), Knee and Hip Surgery, and Spine Surgery.  It earned an “A” for Patient Safety by The Leapfrog Group for three consecutive rating periods.

A $24 billion health care provider and insurer, UPMC is the largest nongovernmental employer in Pennsylvania and integrates 92,000 employees, 40 hospitals, 800 doctors’ offices and outpatient sites, and a more than 4-million-member Insurance Services Division, the largest medical insurer in western Pennsylvania.  For more information, go to UPMC.com.

Reporting to the President of UPMC Harrisburg, the VP of Operations will provide leadership to those individuals responsible for the clinical operations of the hospital.  Through emphasis on quality, efficiency and best practices, the VP of Operations will ensure that clinical services are delivered with a best of class culture by an accountable, effective operations organization.  The senior leadership team of the hospital includes the President, Vice President of Operations, CNO, CIO, Vice President of Finance, Vice President of Facilities and Support Services, and the Senior Director of Human Resources.

Key Selection Criteria for this position include the following:  

• Master’s degree in healthcare administration, business, or a related field.
• 5+ years of experience in operational management with at least five years’ experience at a senior executive level and a strong commitment to operations.
• Experience working within a healthcare system and matrixed organization and in a competitive market.
• Experience with various service lines including surgical services is preferred.
• Superb communications skills, both written and verbal, and human relations skills.
• Action and results-oriented combined with the ability to establish key goals, and drive and track results among multiple decision-makers and stakeholders and meet deadlines in a fast-moving environment.
• Strong interpersonal skills and the ability to develop and foster relationships through Integrity and Trust.
• Ability to lead an organization using influence, rather than possessing direct authority of others, being sensitive, yet direct in both verbal and written communications.
• A collaborative, team-oriented servant leadership mentality.

Harrisburg is the capital city of the commonwealth of Pennsylvania and the county seat of Dauphin County.  With a population of approximately 50,000, Harrisburg lies on the east bank of the Susquehanna River, 107 miles west of Philadelphia. It is the anchor of the Harrisburg metropolitan area, which had a 2020 population of 591,712, making it the fourth most populous metropolitan area in Pennsylvania after the Philadelphia, Pittsburgh, and Lehigh Valley metropolitan areas.  Forbes has rated Harrisburg the second-best place in the U.S. to raise a family. 

For referrals or to submit a resume, please contact [email protected].  All expressions of interest are confidential.  UPMC is an equal opportunity employer that values diversity, equity and inclusion.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.