Chief Operating Officer

About Pioneer Human Services

For over 60 years, Pioneer Human Services has been helping justice-involved individuals reintegrate back into our communities.

In 1963, Jack Dalton opened a single halfway house in Seattle and founded Pioneer Human Services. Since then, Pioneer has expanded into a robust nonprofit, operating a broad range of over 50 programs across Washington state. Pioneer assists people reentering society from prison or jail as well as those who are overcoming substance use disorders and mental health issues. The organization offers an integrated array of treatment, housing, training and employment services.

Our business model is also unique. Unlike most nonprofits, Pioneer is a nonprofit social enterprise. We operate a diverse line of businesses that provide on-the-job training and work experience for the people we serve, while currently generating $93 million in revenue that helps fund our social mission. As social entrepreneurs, we combine the passionate pursuit of our mission with the discipline and innovation of a forprofit company.

The Opportunity

The Chief Operating Officer (COO) will provide oversight of all day-to-day operations across the enterprise, ensuring seamless and integrated coordination across multiple units and lines of business, driving operational excellence throughout the organization based on performance based outcomes and measurements.

• In close collaboration with the CEO and Senior Leadership Team (SLT), this position provides strategic leadership, management and oversight to establish effective operation controls, streamlined administrative procedures, and robust reporting systems.
• Enables the organization to achieve superior program performance resulting in financial strength and operational efficiency.
• Propels the organization towards achievement of existing objectives, and new/aspirational goals.
• Responsible for the development, support and execution of strategic initiatives that result in revitalization, optimization and growth throughout the organization.
• Expands meaningful employment opportunities for our clients and population(s) of focus.
• Fosters a multitude of entrepreneurial endeavors and capitalizes on opportunities for the organization to develop, progress, evolve, modernize, and achieve new and unprecedented results through innovative programs and services.
• Implements efficient and effective business strategies, tactics and priorities strongly rooted in our vision and core values.
• Drives operational outcomes that align with our newly crafted mission and criteria for choice.

Contact

Koya Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Karen Yetman Rea, and Nikki Lynch of Koya Partners have been exclusively retained for this search. To express interest in this role please submit your materials by filling out our Talent Profile. All inquiries and discussions will be considered strictly confidential.